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Swiftgoma Support

How can we help?

Tell us what happened and our support team will review your request and get back to you by email.

Contact support

Send us a message and we'll get back to you by email.

Email support

Prefer email? You can contact our support team directly.

support@swiftgoma.com

For faster help

Including the right information helps us resolve your request faster.

  • Your account email
  • Your order ID, if applicable
  • A clear description of what happened
  • When the issue occurred

Looking for an answer?

Check the Help Center first. You may find an immediate answer to your question.

What can we help with?

Orders

Wrong, incomplete, delayed, or cancelled orders.

Payments

Payment, refund, escrow, or payout problems.

Account & Security

Login, password, 2FA, or account recovery.

Seller & KYC

Shop, verification, subscription, or selling issues.

Delivery

Rider, delivery, or order handoff problems.

Privacy

Questions about your personal data and privacy.

Swiftgoma Support · Goma, Democratic Republic of the Congo

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